Preparation:
Please ensure that 1) you have completed your LPA online via OPGO and your donee(s) has accepted your appointment before making a booking,
2) both you and donee are available on the selected date. Do also remember to bring along the mobile phone stated in the LPA, with the Singpass app installed and digital signing enabled.

Find your nearest DA Clinic (dedicated timeslot for LPA appointments for each clinic)
DA Clinic @ Anchorvale
DA Clinic @ Ang Mo Kio
DA Clinic @ Bukit Batok
DA Clinic @ Potong Pasir
DA Clinic @ Simei
DA Clinic @ Taman Jurong

An order confirmation email containing the appointment booking link will be sent to you upon purchase.
Kindly refer to the section "Additional Information" in the email for the link to schedule the appointment date and time.
Please note that appointments are only confirmed after the booking is completed through the provided link.

Terms & Conditions:
• Kindly note that appointments for purchased health services online must be scheduled and fulfilled within three (3) months from the date of purchase.
• Failure to schedule or complete the appointment within this timeframe may result in forfeiture of the service without eligibility for a refund.
• Doctor Anywhere reserves the right to update the information or fees associated with this service without prior notice.

Cancellation Policy:
We do not accept any cancellations / refunds except in the following scenarios:
• The patient is medically unable to complete the service.
• System errors resulting in duplicated orders or order errors.
• DA is unable to provide the service purchased.
• Any cancellation request must be made within 7 days from the date of purchase and at least 3 days prior to the appointment date.
• Once the service has commenced, cancellations or refunds are not allowed, except under special circumstances.
• Please note that DA Marketplace does not allow for any cancellations due to change of mind.

For more information, visit https://doctoranywhere.com/services/refund-cancellation-policy/.