HB SPCR [Pre-departure COVID-19 PCR Swab Test + Serology Test (Home-Based)]
HB SPCR [Pre-departure COVID-19 PCR Swab Test + Serology Test (Home-Based)]
By: DA Mobile Team
Service Overview
Complete your Covid-19 PCR Swab Test + Serology test in the comfort of your own home. Doctor Anywhere is a MOH-Approved provider for Covid-19 swab test & Serology test. Results ready within 24-48 hours after the test is completed. Your swab appointment is only confirmed after a clinic assistant contacts you 2 working days from the booking date.
Service Description


  • The traveller is responsible for obtaining clearance from hotel to allow PCR swab test to be carried out in their premises. Please note that there will be no refund provided to the service recipient should Doctor Anywhere be turned away at the hotel & is unable to conduct the swab test due to failure of traveller to obtain clearance from hotel.
  • Booking is not confirmed upon payment at Marketplace, DA will contact customer 2 working days from the booking date. If you have not received any confirmation after 2 working days, do contact us at +65 31584622 or email askus@doctoranywhere.com to let us know.
  • For PCR Swab Test, Please check and confirm your testing window and time of result made available to you, will be in permissible limits for flight.
  • Results will be ready within 24-48 hours after the test is completed. 
  • After your appointment has been confirmed, you will not be able to reschedule or cancel the appointment and there will be no refunds. If you would like to change your appointment, before a confirmation has been made, you can contact us at +65 3158 4622. Our cancellation policy is listed at the bottom of the page.
  • The Covid-19 PCR Swab Test + Serology Test shall be taken for flights to China. 
  • The terms and conditions of the PCR Swab Test will be shared with you at point of registration for your review and acceptance before the test.

Documents to Prepare:

  1. Identity card and passport 
  2. Soft copy booking reference indicating date and time of flight (If applicable)
  3. Vaccination documentation (only for China-bound travellers)

Operating hours:
Mondays to Sundays, 9am to 730pm

If you urgently need a COVID-19 PCR swab test, contact any of our DA clinics instead.

Cancellation Policy:

  1. Scenarios whereby there is a cancellation to orders placed in the DA Marketplace before our clinic assistants contact the clients to confirm their appointment will be refunded in full, or if they fall into one of the following categories:

    • Changes in requirement from destination country (swab no longer needed prior to entering destination or transiting country)

    • Changes in health of the patient where fitness to fly is compromised i.e. major medical surgery (aesthetic surgeries or will not be considered as valid)

    • Injury resulting in Hospitalisation Leave

    • Compassionate reasons such as death or hospitalisation of immediate family members

    • Accidental duplicate orders with 2 or more payments received by the same patient

    • Client orders a wrong package (client to make booking for the correct package as advised by our clinic assistants before a refund for the wrongly purchased order is refunded)

  2. There will be no refund if:

    • On the confirmed date & time of the appointment, the client is uncontactable/not at the address provided in the booking

    • Any point in time after the swab has been conducted

  3. After our clinic assistants have contacted you to ask for supporting travel documents, your appointment cannot be rescheduled or cancelled. Partial refund, at the discretion of DA will be considered for:

    • Client changes travel plans due to personal reasons (e.g. spike in case without a declaration from country/decided not to fly)

    • Change of plans due to family or work reasons (e.g. leave not approved, unable to travel due to conflicting schedule)

    • Minor injury which is NOT given Hospitalisation Leave

    • Client’s error in registration or documents not well received

NOTE: All partial refunds would incur an administrative fee of $30. For example, if a partial refund of an order valued at $128 is approved, only $98 will be refunded to the card used for the booking. Discount codes(if used for the booking) cannot offset the monetary value for the refund.

For PCR Swab Test, Please check and confirm your testing window and time of result made available to you, will be in permissible limits for flight.